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My stay at the hotel was a mix of positives and negatives. The rooms were clean and comfortable, but there were some maintenance issues like dark smears on the wall and exposed wiring. The location, being very close to Shin-Imamiya station, was convenient, but the area felt unsafe. The service was friendly, but there were limitations in English proficiency and assisting with urgent needs like printing. The dining options were basic, although decent, and the facilities were satisfactory overall.
Rooms
7.0
I found the rooms to be clean and comfortable despite some maintenance issues.
Service
6.0
The staff was friendly, but there were limitations in English proficiency and meeting urgent needs.
Location
6.0
The location near Shin-Imamiya station was convenient, but the area felt unsafe.
Dining
7.0
The dining options were basic but decent.
Facilities
8.0
The facilities were satisfactory overall.
Donald
United States,
March
2024
7.4/10
My stay at the hotel had its ups and downs. The location was incredibly convenient, close to multiple stations and with plenty of dining options nearby. However, the room, although clean and spacious, faced the noise of trains passing by that disturbed my sleep at night. The service was friendly but lacked efficiency, especially when it came to communication and handling urgent requests.
Rooms
7.0
The room was clean and spacious enough for my large luggage, but the constant noise from passing trains due to its proximity to the station was a major drawback.
Service
6.0
The staff members were friendly, but their ability to handle inquiries and urgent requests was lacking. The housekeeping even left our room door open for 15 minutes without noticing.
Location
9.0
The hotel's location was very convenient, near multiple subway and JR lines. Just make sure to request a room facing away from the railway for a quieter stay.
Dining
8.0
The dining experience offered a good variety, but the same menu throughout my stay made it less exciting. However, it was still considered a good value for the money.
Facilities
7.0
The hotel met the basic requirements for a city stay.
Barbara
United States,
September
2023
6.4/10
The hotel is conveniently located near multiple train stations and offers a variety of dining options nearby. The rooms, although functional, had some maintenance issues. The service was friendly but lacked fluency in English, and there were minor inconveniences with housekeeping. Overall, a decent choice for those looking for a budget-friendly stay in a central area.
Rooms
6.0
The rooms, while functional, had some maintenance issues like dark smears on the walls and exposed wiring.
Service
5.0
The staff was friendly but had limitations in English and encountered minor issues with housekeeping.
Location
8.0
The hotel's location near multiple train stations and attractions makes it a convenient choice for exploring the city.
Dining
7.0
The dining options were decent, with a mix of Japanese and western choices, but not exceptional compared to other hotels.
Facilities
6.0
The facilities met the basic needs of guests but did not offer any standout amenities.
Joe
United States,
July
2023
6.6/10
My stay at the hotel was quite mixed. The location was very convenient, with easy access to multiple stations and a variety of dining options nearby. However, the noise from the trains was quite disturbing at night, and the room size was a bit small. The staff, while friendly, had language barriers and some service issues like leaving our room door open. The dining experience was good but leaned more towards Japanese cuisine. Overall, a decent stay with some ups and downs.
Rooms
7.0
The room was directly facing the platform where many people were queuing up for the train. It was a bit small but still fine.
Service
5.0
The staff were nice but not really capable of answering questions or speaking English properly. We also experienced issues with the housekeeping leaving our room door open for 15 minutes without paying attention.
Location
8.0
The hotel is very convenient, close to multiple stations, and there are plenty of eating options around.
Dining
7.0
The dining was good, although more Japanese than western.
Facilities
6.0
The hotel has decent facilities, but there were some service issues that affected the overall experience.
Alice
United States,
June
2023
7.4/10
Staying at this hotel was a real mixed bag for me. On the one hand, the room I had was surprisingly spacious compared to other places in the same price range, but the view overlooking the emergency stairs through a tiny window wasn't exactly what I was hoping for. The service was top-notch, with staff who were not only helpful and friendly but also fluent in English and Chinese. The location, while a bit seedy, turned out to be quite convenient for accessing the metro and train stations. Unfortunately, the dining options were limited, and the restaurant closed its doors way too early. Despite the ups and downs, the hotel provided decent value for the money spent.
Rooms
7.0
My room, though facing the road instead of the train station, surprised me with its larger size compared to other similarly priced accommodations. The tiny window overlooking the emergency stairs was a bit disappointing.
Service
9.0
The service here was excellent. The staff went out of their way to assist me during my stay and were incredibly kind and accommodating.
Location
8.0
Although the area was a tad seedy, the hotel's proximity to the Shin-Imamiya station made it easy for me to explore different parts of Osaka and even visit the Universal Studios without hassle. It's a promising location with convenience stores nearby and good access to transportation options.
Dining
6.0
I found the dining options to be quite basic, and the restaurant closed quite early in the morning, limiting my choices. Despite that, the sandwiches were surprisingly tasty.
Facilities
7.0
The hotel facilities were up to par, nothing extraordinary but satisfactory for my needs during the stay.
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